Terms of Service
Last updated December 19, 2024
These Wondercraft Terms of Service ("Terms") is to define the relationship between Wondercraft, Inc. ("Wondercraft", "we", "us", or "our") and you ("your", "user", or "customer"). These Terms outline your rights and obligations when accessing or using Wondercraft: a) website located at wondercraft.ai , including wondercraft.ai/studio ("Wondercraft creative studio"), all associated web pages, and social media pages ("Website"); and b) services and products accessible via the Website or our application programming interfaces (APIs), or otherwise made available to you by us (together with the Website, "Services").
By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you are on a custom Enterprise plan, additional terms may apply as agreed in a separate Master Services Agreement (MSA). If you do not agree to these Terms, do not use our Services.
These Terms apply to all users of our Services, including organizations. If you are an organization using our Services, you are responsible for your employees' and representatives' use of the Services, including ensuring they comply with these Terms. These Terms do not create legal rights for other people or organizations, even if others benefit from the relationship established by these Terms.
We may update these Terms, taking into account the interested of both us and you, to reflect changes in our Services, technology, legal requirements, regulatory requirements, or for security reasons from time to time. We reserve the right to correct any information on our Services without prior notice. You will be notified when the new Terms come into effect, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes.
If you don’t agree with the Terms at any time, you can decline these Terms and need to stop using the Services immediately. If you wish to enter an Enterprise plan, you can reach out to enterprise@wondercraft.ai to set up custom terms. If you reside in the EEA, you can close your account and withdraw from these Terms within 14 days of accepting them by contacting support@wondercraft.ai .
If any term or provision of this Contract is declared by a court of competent jurisdiction to be illegal or in conflict with any law, this will not affect the validity of any other terms.
Eligibility
You must be at least the age of majority in your country of residence or have your parent/guardian's permission to use our Services. If you are a parent or guardian, these Terms apply to you and you are responsible for your child’s activities when using our Services.
Privacy
Your Information and Personal Data
You may provide certain information to Wondercraft in connection with your access to or use of our Services, or we may otherwise collect certain information about you when you access or use our Services, including personal data. You consent to Wondercraft accessing, using, processing, and storing your information relating to the operation, support, or use of our Services for our business purposes, such as billing, account management, data analysis, technical support, product development, improvement of its systems and technologies, and compliance with law, according to our Privacy Policy. You confirm that any information that you provide to Wondercraft in connection with the Services is accurate.
You can request the deletion of your personal data at any time by heading to My account > Delete account. All such requests will be processed and personal data deleted within 30 days.
Using our Services
Your use of our Services is governed by these Terms at all times.
We continuously improve our Services by providing regular updates, bug fixes and new features. Our Service is provided on an as-is and as-available basis. We cannot guarantee data availability at all times, and you are therefore responsible for backing up your content regularly. We cannot guarantee that our services will always be error-free or meet your specific needs, and we reserve the right to modify or suspend our Service at any time.
If you reside in the EEA, EEA consumer laws provide you with a legal guarantee covering the Services.
Account Creation
To use any features included in Wondercraft's creative studio, you must create an account and authorize by providing an email address and password or via Google. Only the account creator is authorized to use the Service under each account. You must not share or permit others to use your account. If you become aware of any unauthorized access or misuse, you must notify Wondercraft immediately. You will be liable for any actions taken under your account, whether intentionally or unintentionally.
Plans and Features
Wondercraft grants each user a license to access and use our Services subject to our Starter plan and features. Service access is measured in number of credits displayed in Services (each ”Credit”, and collectively “Credits”). A Credit is not a currency or property right, and therefore is owned by us and is non-transferable.
Upon subscribing to a paid Creator, Pro or Enterprise plan, you receive a license for the duration of the subscription to access and use our Services subject to the corresponding monthly Credit allowance and a corresponding set of features including but not limited to those specified below. These licenses are limited, non-exclusive, non-transferable, non-sublicensable, and revocable. Any use of the Services outside of our specifically authorized license with you, without our prior written permission, is strictly prohibited and will terminate the license granted immediately. API access is subject to compliance with our standard usage limits and terms. Reverse engineering, misuse, or exceeding usage limits without prior agreement is strictly prohibited. You can change the plan you are subscribed to at any time.
| Plan | Credits per month | Features |
| Starter | 6 | AI script assistant 40 standard voices 30+ languages 10 music tracks 10 sound effects |
| Creator | 100 | Everything in Starter, plus: 300+ premium voices 1 instant voice clone Full music library access Full sound effects library access Own recording, music & sound effects uploads MP3 audio export Audiogram video export API access |
| Pro | 200/400/800/1200/1800 | Everything in Creator, plus: Full voice library access 10 instant voice clones 1 Professional Voice Clone (PVC) import Advanced voice control, including Parrot Mode, Director Mode and Voice presets Custom sound effect generation Collaboration features WAV export Content translation |
| Enterprise | 2000+ | Everything in Pro, plus: Custom writing styles Flexible purchasing options and custom invoicing Advanced security features Branded and custom collaboration features Audit logs on demand SLA (99.9% uptime) Priority customer support Onboarding & training services Dedicated account manager Custom prompts and features upon request |
Credits are consumed in the ways specified here .
Credits are valid within the month they are granted, and do not accumulate or rollover to the next month.We reserve the right to modify plans, Credit consumption rates, and feature availability without prior notice but with public announcement, and such changes do not constitute grounds for a refund.
If your account is closed by us due to violations of the Terms or upon request by you, all unused Credits at the time of closure related to our Services will be non-refundable and forfeited.
Content, Rights and Authorization
You may provide content as input to our Services ("Input") and may receive content as output from the Services ("Output", together with the Input, the "Content").
You retain all rights in and to any Content you generate or upload using our Services.
Any Output created by a paid user using any Wondercraft-provided Input and any uploaded Input, are available for commercial use during and after the subscription period. Any Output created by a free user is strictly restricted for non-commercial use only.
All Wondercraft-provided Input in the Wondercraft creative studio you have access to during a paid subscription, including AI voices, music tracks, sound effects, and audio file thumbnail images, are royalty-free and available for commercial use during the subscription period.
By uploading Input to Wondercraaft, you confirm that you own all necessary rights or have obtained all necessary licenses, releases, and written permissions to use the content, including but not limited to prompts, voice recordings for our voice-cloning services, scripts used in speech generation, audio file thumbnail images, and audio, music, or sound effect tracks. You further grant Wondercraft a non-exclusive, worldwide, royalty-free license to use, store, and process the Input solely as strictly necessary for providing and improving our Services, provided that such improvement does not involve training or refining any artificial intelligence or machine learning models. For the avoidance of doubt, no Input shall be used to train any artificial intelligence, machine learning models, or related technologies.
Wondercraft holds no liability for any damages, losses, settlements and expenses in connection with any claim or action that arise from an alleged violation of all applicable laws and regulations from your use of our Services. Wondercraft also assumes no liability for intellectual property disputes related to customer-provided Content. You are solely responsible for ensuring that your Input does not violate any third-party rights or applicable laws.
We do not undertake to monitor or review all Content, although we may refuse to post any Content at any time and for any reason with or without notice according to listed Prohibited Activities.
Payment and Term
You may choose to enter a paid subscription plan with Wondercraft.
All our paid plans are available as monthly and yearly subscriptions ("Recurring Subscription"), which means you will be billed in monthly or yearly intervals, and will automatically be renewed until you cancel it. Credits and Credit usage refresh in monthly intervals for users on an active Recurring Subscription.
When you first enter a Recurring Subscription, you will be asked to provide payment method information including card details and billing address, and thereby grant us to store your payment method information. You will be billed upfront on a monthly or yearly basis from the day of subscription. You may change your subscription at any time by yourself through the Wondercraft reative studio. Any subscription upgrades would take effect immediately. Any subscription downgrades are effective at the end of the current billing cycle.
The amount of your Recurring Subscription is based on the rates provided in the payment portal at the time of subscription. By subscribing to a paid plan, you grant us permission to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. You can change your subscription plan at any time. The corresponding subscription charges will apply at the time of the plan change, and for future Recurring Subscription payments. Unused Services, including Credits and features, from one month do not rollover to the next, and cannot be refunded after they are purchased. Unpaid balances are due immediately, and Wondercraft reserves the right to charge for collection costs, suspend access to Services until payment is received, or terminate access to Services for remaining unpaid balances after multiple collection attempts.
Custom payment options, including purchase orders and invoice payments, are only available for users that wish to enter an Enterprise plan with monthly, quarterly or annual payments in advance. Such terms will be agreed upon separately through a Master Service Agreement (MSA), prior to the start of the service period.
In all cases, you are responsible for any bank fees, wire transfer fees, or transaction fees incurred in connection with payments for Wondercraft Services. We are not liable for any such fees deducted from the amounts payable. You are also responsible for any applicable taxes associated with the Services, other than taxes based on our net income.
Price Changes
Wondercraft reserves the right to change the prices for Recurring Subscriptions at any time. If you hold an active Recurring Subscription at the time of our price change, your recurring charges will remain at the old prices until you cancel or switch plans. All users entering a paid subscription plan and all existing users switching plans after the price change will be subject to the new prices.
Cancellation
You may cancel your Recurring Subscription at any time through your account. When a subscription is cancelled, the cancellation only becomes effective at the end of the current billing period, and the subscription will remain valid for the remainder of the current billing period. No refunds are provided in case of a subscription cancellation.
Refund Policy
You may apply for a monetary refund if you are unsatisfied with Wondercraft’s Services. Monetary refunds are at Wondercraft’s discretion.
You may request a full monetary refund within 7 days of your initial subscription purchase if less than 10% of the monthly Credit allowance has been used at the time of the request. Monetary refunds for Recurring Subscription renewals or recurring payments are not available. Please ensure you cancel before the next billing date indicated in Wondercraft audio studio to avoid additional charges. Initial subscriptions purchased at a discount or as part of a promotion are not eligible for monetary refunds. If you downgrade your subscription plan mid-cycle, partial pro-rated refunds are only provided in the form of deductions for the next subscription charge and not in terms of monetary refunds.
Monetary refund requests should be emailed to support@wondercraft.ai with the reason for the monetary refund, and Wondercraft account details including your full name and account email and a screenshot indicating you have used less than 10% of your credit allowance. Monetary refund requests will be assessed on a case-by-case basis and processed within 10 business days. If granted, funds will be returned to the original payment method at purchase. Refunds will not be granted if you have violated our Terms or your account has been suspended due to misuse.
Prohibited Activities
You must not use our Services to violate any national or international laws or infringe upon third-party rights. You are responsible for ensuring all Content associated with your use of Wondercraft do not violate any national or international law or infringe upon third-party rights, and agree that Wondercraft is indemnified from any resulting claims.
Prohibited activities include and are not limited to:
- violate any national or international law
- violate the rights of others, or in any way that is illegal, threatening, fraudulent, or harmful, including producing Content that discriminates against people based on their race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation and/or preference, or physical handicap
- violate the rights of others, including but not limited to infringing copyright, right of publicity, right of likeness, and/or any other intellectual property rights, or to defame a third party or cast a third party in false light
- fraudulently impersonate other people or companies
- exploit or harm minors
- harass or threaten any person or to promote violence against a specific person or class of people
- trick or mislead us or other users, especially in an attempt to learn sensitive account information, for example user passwords
- disable, interfere with or circumvent security-related features of our Services
- interfere with, disrupt, or create an undue burden on our Services or the networks or services connected to ours
- engage in any automated use of the systems (except of our Public API), for example by using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
- copy our Services’ software, including all code
- reverse engineer, decompile, or attempt to discover the source code or underlying ideas of the Services or our software
- modify, translate, or create derivative works from the Services or Software, unless expressly permitted by us
- use the Services for third-party benefit
- sell or transfer your profile
- remove any proprietary notices
- make improper use of our support Services or submit false reports of abuse or misconduct
- harm us or our Services in any way.
Wondercraft reserves the right to suspend or terminate accounts at its discretion for engagement in prohibited activities or any other breach of Terms with or without prior notice. Upon termination (whether by Wondercraft or voluntarily by you), all unused Credits at the time of closure related to our Services will be non-refundable and forfeited.
Our Intellectual Property
Although we give you permission to use our services, Wondercraft reserves the full intellectual property rights for our Services. These the text, graphics, images, photographs, videos, illustrations, product, source code, databases, functionality, software, technology, and trademarks, including the name Wondercraft and our logos, product or service names, slogans, and the look and feel of the Services are owned by Wondercraft, and may not be copied, imitated or used, in whole or in part. Except as explicitly stated in these Terms, all rights to the Services are reserved by us.
Limitation of Liability and Indemnity
Neither Wondercraft nor any of our affiliates, suppliers, licensors, or distributers will be liable for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data or other losses, even if we have been advised of the possibility of such damages. Our aggregate liability under these Terms will not exceed the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose. The limitations in this section apply only to the maximum extent permitted by applicable law.
Wondercraft also assumes no liability for intellectual property disputes related to customer-provided content. Customers are solely responsible for ensuring that their Input does not violate any third-party rights or applicable laws.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
To the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
Dispute Resolution and Governing Law
You and Wondercraft agree to the following mandatory arbitration and class action waiver provisions:
- Mandatory arbitration You and Wondercraft agree to resolve any dispute, controversy or claims related to these Terms (each “Dispute”, and collectively “Disputes”) through final and binding arbitraiton.
- Informal negotiation We would like to understand and try to address the Disputes prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Disputes informally. You agree to do so by sending us written notice over at legal@wondercraft.ai , and we will do so by sending you written notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. Any statute of limitations will be tolled during this informal resolution process.
- Arbitration forum and procedures If we are unable to resolve the Dispute, either of us may commence arbitration with National Arbitration and Mediation (“NAM”). The activities described in these Terms involve interstate commerce and the Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration. The sole arbitrator will have exclusive authority over the format, procedure, and resolution of any Dispute.
- Exceptions This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
- Class and jury trial waivers You and Wondercraft agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Wondercraft knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
- Severability If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
If you reside in the EEA, you can also raise the dispute with an alternative resolution body via the European Commission’s Online Dispute Resolution (ODR) Platform . We are neither obliged to take part in alternative dispute resolutions before a consumer dispute settlement commission or will do so voluntarily.
California law will govern these Terms except for its conflicts of laws principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of California.
Copyright Complaints
If you believe that your intellectual property rights have been infringed, please send a written notice to legal@wondercraft.ai . We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.
Written claims concerning copyright infringement must include the following information:
- A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest
- A description of the copyrighted work that you claim has been infringed upon
- A description of where the allegedly infringing material is located on our site so we can find it
- Your address, telephone number, and e-mail address
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
- A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf
Contact Us
For questions or complaints regarding these Terms, you can contact us at:
Wondercraft, Inc. 1111B S Governors Ave STE 6479, Dover, DE 19904 Email: legal@wondercraft.ai